COVID-19 Testing Frequently Asked Questions

What are the primary symptoms of COVID-19?

According to the Centers for Disease Control and Prevention (CDC), people with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Muscle pain
• Sore throat
• New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

What should I do if I'm experiencing severe symptoms?

If you or a family member are experiencing severe symptoms, please call your doctor. If you are experiencing a life-threatening emergency, please call 911. 

When can I be tested?

Up to 48 hours prior to an event. 

Am I required to show ID?

Yes. Bring a form of personal identification to your test. This helps ensure that your test results are matched to the right person. Your identity and your test results are protected by federal law and will not be shared with any other agencies for purposes of law enforcement or immigration.

Is the test invasive?

We use a nasal swab that must be inserted only about 2 cm into the nostril, until some resistance is met. You will collect your nasal sample yourself under the supervision of a healthcare professional. For antibody testing, we will be drawing a small blood sample following a finger prick.

Is the test accurate?

A PCR test is typically highly accurate and usually does not need to be repeated.  

For an antigen test, positive results are usually highly accurate and communication with your PCP is highly recommended. 

Antibody tests should not be used to determine active infection and the test outcome relies heavily on when a person is tested following illness. We advise waiting at least 2 weeks following the start of symptoms or positive antigen or PCR test to check for antibodies. 

How do I cancel my appointment?

You may cancel your appointment by clicking on the ‘Cancel’ button on your home page.

When do I need to arrive for my appointment?

Please arrive at the scheduled time listed on your confirmation email.

Can I bring other people with me?

If you’re signing up for yourself and someone else, simply complete the signup process for yourself and then click the ‘Add another person to my appointment’ button.

Each patient must have their own appointment. If you are witnessing COVID-19 symptoms in multiple family members, please make individual appointments for each person. 

How long will the test take?

The testing process should not take more than 10 minutes. Results will be available same-day.